Since the Service offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Services. Please make sure that you’ve carefully read service description before making a purchase.
According to consumer protection regulation legislation in the European Union, you have the right to withdraw from the contract prior to the provision of the service within 14 days. By using the service and/or purchased credits before expiry of the deadline you waive the right to withdraw from the contract.
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
Hohenzollerndamm 56, 14199 Berlin, Germany
This document was last updated on April 11, 2023